Privacy Policy

Effective Date: June 14, 2026  |  Last Updated: June 14, 2026

1. Introduction and Who We Are

Welcome to Jet's Pizza. We operate the website located at freshpizza-jets.rest (the "Website") and provide food ordering, delivery, and related services (collectively, the "Services"). We are committed to protecting and respecting your privacy.

This Privacy Policy ("Policy") describes in detail how we collect, receive, use, store, share, transfer, and process your personal information. It also describes your choices and rights regarding the use of your personal information and how you can contact us about our privacy practices.

By accessing or using our Website and Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with this Policy, please do not use our Website or Services.

1.1 Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following details:

• Business Name: Jet's Pizza
• Email: [email protected]
• Website: freshpizza-jets.rest

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected through:

• Our Website at freshpizza-jets.rest
• Our online food ordering and delivery platform
• Email, telephone, or other electronic communications between you and Jet's Pizza
• Any other interactions you have with us, including customer support communications, promotional campaigns, and loyalty programs

This Policy does not apply to information collected by third-party websites, applications, or services that may be linked to or accessible from our Website. We encourage you to review the privacy policies of those third parties before providing any personal information.

3. Information We Collect

We collect several types of information from and about users of our Website and Services, including information you provide directly to us, information we collect automatically, and information we receive from third parties.

3.1 Personal Information You Provide to Us

When you use our Services, create an account, place an order, or communicate with us, you may provide us with the following categories of personal information:

3.2 Information Collected Automatically

When you visit our Website or use our Services, we automatically collect certain technical and usage information, including:

• Device Information: Hardware model, operating system and version, unique device identifiers, mobile network information, browser type and version
• Log Data: IP address, browser type, referring/exit pages, pages viewed, time and date of visits, time spent on pages, clickstream data, and other diagnostic data
• Location Information: General geographic location based on IP address; with your permission, we may collect precise GPS location data for delivery services
• Usage Data: Information about how you interact with our Website and Services, including features used, items viewed, search queries, and orders placed
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixels, and similar tracking technologies (see Section 8 for more details)

3.3 Information From Third Parties

We may receive information about you from third parties, including:

• Social media platforms if you connect your account or interact with our social media pages
• Third-party food delivery platforms and aggregators that list our services
• Analytics and advertising partners who help us understand how users interact with our Website
• Payment processors who confirm transaction completion
• Publicly available sources for fraud prevention and identity verification purposes

4. How We Use Your Information

We use the personal information we collect for various legitimate business purposes. We will only use your personal information when the law allows us to do so. The following describes the purposes for which we use your information and the legal basis for each use.

4.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders, including delivery and pickup arrangements
• Creating and managing your account
• Processing payments and preventing fraudulent transactions
• Sending order confirmations, receipts, and delivery status updates
• Providing customer support and responding to your inquiries and complaints
• Personalizing your experience, including saving your preferences and order history

4.2 Analytics and Service Improvement

• Analyzing usage patterns to understand how customers interact with our Website and Services
• Conducting research and analysis to improve our menu offerings, Website functionality, and overall customer experience
• Monitoring and diagnosing technical issues and improving platform performance
• Developing new features and services based on user behavior and feedback
• Generating aggregated, anonymized statistics about our user base and service usage

4.3 Marketing and Promotional Communications

• Sending promotional emails, newsletters, and special offers (where you have opted in or where permitted by law)
• Displaying targeted advertisements on our Website and third-party platforms based on your interests and behavior
• Managing loyalty programs and promotional campaigns
• Conducting surveys and soliciting feedback to improve our services
• Notifying you about changes to our menu, pricing, or policies that may affect you

4.4 Legal Compliance and Safety

• Complying with applicable federal and state laws, regulations, and legal processes
• Enforcing our Terms of Service and other agreements
• Protecting the rights, property, and safety of Jet's Pizza, our customers, and the public
• Preventing fraud, abuse, and unauthorized use of our Services
• Responding to lawful requests from government and law enforcement authorities

5. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with certain third parties in the circumstances described below.

5.1 Service Providers and Business Partners

We share personal information with third-party vendors and service providers that perform services on our behalf, including:

• Payment Processors: To securely process credit card and other payment transactions
• Delivery Partners: To facilitate food delivery to your specified location
• Cloud Hosting Providers: To store and process data on our behalf
• Analytics Providers: Such as Google Analytics, to help us understand Website traffic and user behavior
• Email and Communication Service Providers: To send transactional and marketing emails
• Customer Support Tools: Platforms that help us manage and respond to customer inquiries
• Fraud Prevention Services: To detect and prevent fraudulent activity
• Advertising Networks: To display relevant advertisements on our behalf

All service providers are contractually obligated to use your personal information only for the purpose of providing services to us, to maintain appropriate security measures, and to comply with applicable privacy laws.

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). This includes:

• Complying with any applicable law, regulation, legal process, or governmental request
• Enforcing our Terms of Service, including investigating potential violations
• Detecting, preventing, or otherwise addressing fraud, security, or technical issues
• Protecting the rights, property, or safety of Jet's Pizza, our users, or others

5.3 Business Transfers

In the event of a merger, acquisition, sale of all or a portion of our assets, bankruptcy, or other corporate restructuring, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, along with any choices you may have.

5.4 With Your Consent

We may share your personal information with third parties when you have given us explicit consent to do so, such as when you participate in co-branded promotions or refer friends through our referral program.

6. Data Security

The security of your personal information is very important to us. We implement and maintain a comprehensive set of administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

6.1 Security Measures We Employ

• Encryption: All data transmitted between your browser and our Website is protected using industry-standard SSL/TLS encryption. Sensitive data, such as payment information, is encrypted both in transit and at rest.
• Access Controls: Access to personal information is restricted to employees, contractors, and service providers who have a legitimate need to access it in order to provide our Services. All personnel with access to personal data are required to maintain the confidentiality of such information.
• Secure Payment Processing: We use PCI-DSS compliant payment processors and do not store full credit card numbers on our systems.
• Regular Security Assessments: We regularly review and update our security practices to address emerging threats and vulnerabilities.
• Incident Response: We maintain an incident response plan to address data breaches promptly and minimize potential harm.
• Password Security: User passwords are stored using strong cryptographic hashing algorithms and are never stored in plain text.

6.2 Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you as required by applicable law, including state data breach notification laws applicable in the United States. Notifications will be sent to the email address associated with your account and/or posted prominently on our Website.

7. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We respect and honor these rights to the fullest extent required by applicable law.

7.1 Rights Available to All Users

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (such as where we are required by law to retain it or need it to complete a transaction).
• Right to Opt-Out of Marketing: You have the right to opt out of receiving marketing communications from us at any time.
• Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

7.2 California Residents — CCPA/CPRA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to know what personal information we collect, use, disclose, and sell (we do not sell personal information).
• Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: Although we do not sell personal information, you have the right to opt out of the sharing of personal information for cross-context behavioral advertising purposes.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to purposes necessary to perform the services or provide the goods you requested.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a California privacy rights request, please contact us at [email protected] with the subject line "California Privacy Rights Request." We will respond to verified requests within 45 days, or notify you if we need an extension (up to an additional 45 days).

7.3 How to Exercise Your Rights

To exercise any of the rights described above, you may:

• Email us at [email protected] with your request
• Log into your account and update your information through your account settings

We may need to verify your identity before processing your request. This may involve confirming information associated with your account or requesting additional verification. We will not charge a fee for processing your request unless it is excessive or unfounded. We will respond to all verified requests within the time period required by applicable law.

8. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your user experience, analyze usage patterns, and deliver personalized content and advertising. This section provides a brief overview of our cookie practices.

8.1 What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the website remember information about your visit, which can make your next visit easier and more useful.

8.2 Types of Cookies We Use

8.3 Managing Your Cookie Preferences

You can control and manage cookies in the following ways:

• Browser Settings: Most web browsers allow you to refuse or delete cookies through their settings. Please note that disabling cookies may affect the functionality of our Website.
• Opt-Out Tools: You can opt out of interest-based advertising by visiting the Digital Advertising Alliance's opt-out page at www.aboutads.info/choices/ or the Network Advertising Initiative's opt-out page at www.networkadvertising.org/choices/.
• Google Analytics Opt-Out: You can prevent Google Analytics from collecting your data by installing the Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout.

For full details about our use of cookies and tracking technologies, please refer to our Cookie Policy, which is available on our Website at freshpizza-jets.rest.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, and reporting obligations, resolve disputes, and enforce our agreements.

9.1 Retention Periods

After the applicable retention period expires, we will securely delete or anonymize your personal information so that it can no longer be associated with you. If deletion is not immediately possible (for example, because data has been archived in backup systems), we will securely store your data and isolate it from further processing until deletion is possible.

10. Children's Privacy

We do not knowingly collect, use, or disclose personal information from children under the age of 18. Our Website and Services are directed to adults, and we rely on users to confirm that they meet the minimum age requirement when creating an account or placing an order.

If we become aware that we have inadvertently collected personal information from a child under 18 without verified parental consent, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child under 18 has provided us with personal information, please contact us immediately at [email protected].

Our practices are consistent with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 without verifiable parental consent. However, we apply a higher age threshold of 18 for our Services.

11. International Data Transfers

Jet's Pizza is based in the United States, and the personal information we collect is governed by United States law. Our primary data processing activities occur within the United States. However, some of our service providers may be located in or may process data in other countries.

If we transfer personal information outside the United States, we will take appropriate steps to ensure that such transfers are conducted in accordance with applicable privacy laws and that your information receives an adequate level of protection. These steps may include:

• Entering into data processing agreements with service providers that include appropriate data protection clauses
• Ensuring that any international transfers comply with applicable U.S. federal and state privacy laws
• Using service providers that participate in recognized data protection frameworks or certification programs

By using our Services, you acknowledge and consent to the transfer, processing, and storage of your personal information in the United States and, where applicable, in other jurisdictions as described in this Policy.

12. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not operated by us. These links are provided for your convenience and informational purposes only. We have no control over the content, privacy practices, or policies of any third-party website or service. We strongly advise you to review the privacy policy of every website you visit.

Jet's Pizza is not responsible or liable for the content, privacy policies, or practices of any third-party websites or services. Your use of third-party websites is at your own risk.

13. Your Rights Under Federal Law — FTC Act

The Federal Trade Commission (FTC) enforces Section 5 of the FTC Act, which prohibits unfair or deceptive acts or practices in commerce, including those related to privacy and data security. Jet's Pizza is committed to fair and transparent data practices in compliance with FTC guidelines and regulations.

We will not engage in deceptive practices regarding the collection, use, or sharing of your personal information. We are committed to honoring the privacy commitments made in this Policy. If we fail to uphold these commitments, you may file a complaint with the FTC at www.ftc.gov/complaint.

14. How to File a Privacy Complaint

If you have concerns about how we handle your personal information, we encourage you to first contact us directly so we can try to resolve your concern. You may do so by emailing us at [email protected].

If you are not satisfied with our response, or if you believe we are processing your personal information in a manner inconsistent with applicable law, you may file a complaint with the relevant regulatory authority. In the United States, you may contact:

• Federal Trade Commission (FTC): www.ftc.gov/complaint | 1-877-382-4357
• California Residents — California Privacy Protection Agency (CPPA): cppa.ca.gov
• California Residents — California Attorney General: oag.ca.gov/privacy/ccpa
• Your State Attorney General's Office: Most states have a consumer protection division that handles privacy-related complaints. Please visit your state's official government website for contact information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or the ways we process personal information. When we make material changes, we will:

• Post the updated Policy on this page with a new "Last Updated" date
• Send you an email notification to the address associated with your account (for significant changes)
• Display a prominent notice on our Website

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website and Services after the effective date of any changes constitutes your acknowledgment of the updated Policy.

If we make changes that materially and adversely affect your rights under this Policy, we will provide you with at least 30 days' prior notice before the changes take effect, during which time you may close your account if you do not agree to the updated Policy.

16. Contact Us

If you have any questions, comments, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to reach out to us. We are committed to addressing your concerns promptly and transparently.

This Privacy Policy was last updated on June 14, 2026. All prior versions of this Privacy Policy are superseded by this document.